HCIactive Trust & Security Center
Security You Can Trust, Innovation You Can Rely On
At HCIactive, protecting member, employer, broker, and carrier data is our highest priority.
Security is not an add-on for us — it is embedded into every layer of our platform through our company-wide mission: AI First and AI Everywhere.
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The Trust & Security Center provides a transparent overview of our security, compliance, and privacy program, including the major enhancements driving our 2025–2026 modernization initiative.​​
AI-Driven Security Modernization (2025-2026)
HCIactive is investing in a multi-year upgrade of its security architecture to strengthen platform resiliency, accelerate incident detection, and automate compliance validation.
Our 6 Modernization Pillars
AI-Enhanced Threat Protection
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Machine-learning anomaly detection
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Pattern analysis across system activity
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Real-time alerts and automated response
Microservice & API Security
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Container Isolation
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Network segmentation
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Live audit trails
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Autonomous integrity checks
Regulatory Compliance
HCIactive maintains strict adherence to:
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HIPAA
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SOC 2
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ISO 27001
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ERISA
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State insurance data protection laws
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Tribal compliance frameworks
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CMS & NCQA requirements for care communication (via VIRA Communicator)
Zero Trust Architecture
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Identity-based access controls
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Least-privilege permissions
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Session-based entitlement verification
Encryption Modernization
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AES-256 encryption at rest
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TLS 1.3 encrypted connections in transit
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Key rotation and hardened storage
AI Governance
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Ethical AI use policies
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Algorithm transparency & explainability
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Validation frameworks for AI-driven actions
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Continuous audit automation via the VIRA Audit Bot
Commitment to Transparency
We provide ongoing updates to our stakeholders and partners as our architecture continues to evolve.
For additional questions, contact: