HCIactive Announces Development Roadmap for Smart Policy Wallet Integrating AI Intelligence with Exploratory Blockchain Concepts
- sarahdhallan1
- 1 day ago
- 1 min read
FOR IMMEDIATE RELEASE
Columbia, MD - HCIactive announced the development roadmap for its upcoming Smart Policy Wallet, a next-generation digital experience designed to unify benefits, coverage details, accumulators, and policy insights into a single secure, intelligent interface.
As part of the company’s broader AI First and AI Everywhere strategy, the Smart Policy Wallet will explore the use of AI-driven personalization, early-stage blockchain concepts, and smart contract-inspired automation to reimagine how members and administrators interact with insurance policies.
Key objectives of the Smart Policy Wallet roadmap include:
AI-Powered Personalization
Real-time benefit guidance and plan understanding
Visibility into deductibles, max OOP, limits, and accumulators
Intelligent navigation across complex policies
Exploratory Blockchain & Smart Contract Concepts
HCIactive is evaluating and testing blockchain-inspired components, including:
Immutable event logging
Transparent policy change tracking
Tokenized identity models
Smart contract–like rule automation
(Note: These components are part of ongoing R&D efforts, not production deployments.)
Unified Member Experience
The Smart Policy Wallet will integrate seamlessly with:
Healthspace Cloud®
AI Agency Manager
VIRA Audit & VIRA Communicator
Upcoming administrative AI agents
A Forward-Looking Vision
“Our goal is to build a future where policies don’t just sit in a PDF but become dynamic, intelligent systems,” said Henry Cha, CEO of HCIactive.“This roadmap outlines how we intend to combine advanced AI with modern architectural concepts like blockchain-inspired immutability to create a better member experience.”
HCIactive plans to release iterative updates to the Smart Policy Wallet concept through 2025–2026, alongside ongoing modernization efforts across its entire platform ecosystem.
Media Contact:
HCIactive, Inc.
Columbia, Maryland